Introduction
Welcome to the website of Foxdocs Limited ("we," "us," or "our"). We are committed to protecting your personal data and your privacy. This policy explains how we handle your personal information when you visit our website, use our forms, or interact with us.
Foxdocs Limited is a company registered in Jersey and is the "Data Controller" of the personal data collected through this website under the Data Protection (Jersey) Law 2018 (DPJL). We process requests within 24 hours.
Information We Collect
We may collect and process the following data about you:
- Contact Data: Name, email address, and any other information you provide via our contact forms.
- Purpose: To respond to your inquiries and provide our services.
- Legal Basis: Your consent and our legitimate interest in communicating with potential and existing clients.
- Retention: As long as necessary to fulfill these purposes or until you withdraw consent.
- Technical Data: IP address, browser type, time zone setting, and operating system (collected automatically via Webflow).
- Purpose: Website security, analytics, and to improve user experience.
- Legal Basis: Our legitimate interests.
- Retention: Typically 12 months.
- Usage Data: Information about how you use our website.
- Purpose: To analyze website performance and improve our services.
- Legal Basis: Our legitimate interests.
- Retention: Typically 12 months.
As the data controller, Foxdocs Limited is committed to protecting your data. You have rights under the Data Protection (Jersey) Law 2018, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC).
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data for:
- Performance of a Contract: To respond to inquiries or provide services you have requested.
- Legitimate Interests: To improve our website and ensure security.
- Consent: Where you have opted-in to receive marketing (which you can withdraw at any time).
Data Storage and Transfers
- Server Location: Your form data is stored on secure servers located within the European Union (EU).
- International Transfers: As a Jersey-registered company, we process your data in Jersey, which is recognized by the European Commission as providing an adequate level of protection for personal data.
- Webflow: Our website is hosted on Webflow. While Webflow is a US-based provider, they utilize the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs) to ensure your data remains protected when accessed for technical support or maintenance.
Data Security
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. This includes:
- Use of SSL (HTTPS) encryption across the entire website.
- Robust access controls.
- Regular security audits.
- Staff training on data protection protocols.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under the Data Protection (Jersey) Law 2018 (DPJL), you have the following rights:
- Access: The right to request a copy of the data we hold about you.
- Correction: The right to have inaccurate data corrected.
- Erasure: The right to ask us to delete your data ("the right to be forgotten").
- Object/Restrict: The right to object to or restrict certain types of processing.
- Data Portability: The right to request the transfer of your data to another party.
To exercise any of these rights, please contact us at the email address below.
Contact Details
If you have any questions about this Privacy Policy or our data practices, please contact:
Foxdocs Limited Registered Office: 10 Minden St. St Helier, Jersey JE2 4SU Email: contact@foxdocs.com
You also have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC) (www.jerseyoic.org).